1. Who We Are
Surveyor Topographer ("we", "us", "our") is a professional land survey company registered in England and Wales. Our website is surveyortopographer.co.uk. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
We may collect the following types of personal data:
- Contact information — name, email address, telephone number (where provided voluntarily)
- Project information — details you provide about your property or land survey requirements
- Usage data — anonymous analytics data about how you use our website (via cookies)
- Communications — records of any correspondence between us
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide survey services
- Prepare and deliver quotations and specifications
- Communicate with you about ongoing projects
- Improve our website and services
- Comply with legal obligations
4. HubSpot Forms
Our contact forms are provided by HubSpot. When you submit a form, your data is processed by HubSpot in accordance with their privacy policy. We use HubSpot to manage our customer relationships and enquiries. HubSpot is a GDPR-compliant platform.
5. Cookies
Our website uses cookies for analytics and functionality purposes. You can manage your cookie preferences through your browser settings. We use HubSpot analytics and Google Analytics (where applicable) for website usage data.
6. Data Sharing
We do not sell your personal data. We may share data with trusted third parties (such as HubSpot) solely for the purposes described above. All third parties are required to handle your data in accordance with UK GDPR.
7. Your Rights
Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict processing; object to processing; and data portability. To exercise any of these rights, please contact us.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to three years.
9. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us via our website.